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I.T. to the Rescue: Meet Chris Karagozian

Summer 2016

Technology has enhanced our lives in many ways, but every user feels the pain when it just doesn’t work. Thankfully, ECS has an amazing Answer Man in Chris Karagozian. Chris is part of an Information Technology (I.T.) team of four who provide tech resources and support for 480 employees at ten locations. It’s an impressive endeavor, considering all the complicated devices and processes they support. The team receives approximately 100 staff inquiries a month and provides some training for residents, as well.

Luckily, this is a dream job for Chris, who has been with ECS for five years. Born in Lebanon, he and his family came to the U.S. when Chris was nine, settling in Glendale, California. One day, his dad brought a computer home from work. Chris took it apart and put it back together; after that, he was hooked. He quickly became the go-to-guy for technical support among family and friends, and his dream of a career in I.T. was launched.

By now, Chris has more than 20 years of professional experience in I.T. He earned his bachelor’s degree in computer information systems from DeVry University in 2001 and worked in website development when the world-wide-web was brand new. He provided I.T. support in the retail industry and then came to ECS. After working full-time and taking classes at night for two-and-a-half years, Chris earned his MBA with a concentration in I.T. from the University of LaVerne in 2015. Our Employee Education Fund helped him accomplish this dream and we couldn’t be more proud.

Chris enjoys working at ECS. He is known for his patience and resourcefulness, and has become an educator of his peers. If you have ever called I.T. for support, you know what Chris’ first question will be. “Have you tried turning it off and on again?”

Above photo of I.T. Coordinator, Chris Karagozian.

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